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Remote Desktop Support


MAI is a leading provider of secure Remote Desktop Support solutions that enable our professionals to access customer devices from anywhere. Remote support of our customer environments has allowed MAI to significantly improve end-user satisfaction and reduce support costs. MAI can cover all of your remote support needs with one centralized solution.


MAI offers the features customers need to support all of their systems and devices, and we are adding more every day. From desktops and laptops, to mobile devices, to servers and switches, MAI can support it all and provide:

  • Customer Support

  • Desktop Support

  • Help Desk Support

  • Mobile Device Support

  • Server and Network Support

  • Web-Based Training

  • Asset Management

  • License Management

  • Patch Management

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